Before making a delivery, the machine is tested in all its elaboration faces, involving the customer during this event. This allows a more rapid and safe production start-up in house. very well organized training programs with the customer provides a crucial knowledge to be acquainted with the machine. Sometimes, a simple phone call is often sufficient to solve any trouble or inconvenience during production, but now a days thanks to the technology and electronics, we are able to apply a remote assistance reaching a solution a lot faster.